Membership Terms & Conditions

Imaginosity Membership Terms & Conditions

Membership Terms and Conditions

1. Memberships are non-transferable and for the exclusive use of those individuals designated on the card - Families only. NOTE: Cards presented by non-members are subject to confiscation.

2. Your membership is only to be used by the NAMED family members. An adult member must provide proof of identity such as a valid driver's license or other photo ID at the point of admission. The name on ID must match the name indicated on the membership. If a visitor fails to produce ID the Management reserves the right to refuse entry – please help everyone to avoid embarrassment by not lending your card to anyone

3. Each family will be issued one membership card – in the event that this card is lost or stolen you will be issued one replacement card for free and thereafter will be charged a €10 fee for any replacements. NO EXCEPTIONS.

4. Please bear in mind that booking is recommended at weekends, on school holidays and at times when we are busy with school groups. If you are not booked in for a session you may be refused entry – we have a very strict capacity in the building that is dictated by Fire Regulations and Health and Safety. It is your responsibility to book your session in advance at www.imaginosity.ie, by emailing us at info@imaginosity.ie or calling 01 2176130. On busy days member bookings will be held for 15 minutes after the start of a session, after this your spaces will be released and entry cannot be guaranteed.

5. Members can book a maximum of 2 sessions per day; we request if unable to attend a booked session please let us know by sending an email or calling 01 217 6130 in order to cancel said booking as soon as possible. Members who continuously book and do not show up, will be in breach of the terms and conditions of sale and their membership cancelled.

6. Members are required to sign the Supervision Policy at reception each time they visit.

7. Imaginosity, Dublin Children's Museum reserves the right to prevent or suspend visitation on days other than those announced for any reason, including, but not limited to, reasons of urgent repair or maintenance and acts of nature, without liability of any kind. We reserve the right to close the building to host private functions or for other events.

8. Memberships are for the specified duration of 6 or 12 months and cannot be put on hold for any period of time.

9. A 6 month membership cannot be upgraded to a 12 month membership after a cooling off period of 1 week, a new purchase of a 6 month or 12 month membership must be made on expiry.

10. Personal information and data provided to Imaginosity will be used for the purpose of processing your membership application and, if accepted Imaginosity may from time to time send you information about Imaginosity & upcoming events.

11. By signing below, you are acknowledging that the SUPERVISION, SAFETY AND CARE of your children while at Imaginosity is solely your responsibility. You must supervise ALL children in your group at ALL times.

If using the café, you must have your children with you, or one adult member of your party must supervise them on the museum floor. If children are left unattended on the floor, management reserves the right to request you leave the café to supervise your children. If these rules are not adhered to, you will be asked to leave.

12. Members in breach of any one of these terms and conditions will have their membership cancelled.

13. Imaginosity members are required to abide by the RULES OF IMAGINOSITY as all our visitors are.

Imaginosity Rules of Play are based on safety, common sense & courtesy to other visitors and to Imaginosity Staff.

We have 6 'Rules of Play'

1. Parents and Guardians are encouraged to play and engage with their children, but their SUPERVISION, SAFETY AND CARE while at Imaginosity is solely your responsibility. You must supervise your children at ALL times.

2. No running on the floors. This is for the benefit of smaller visitors who may get knocked over. Two hours is plenty of time to play and have fun with all the exhibits.

3. No eating or drinking is permitted on the museum floor, again for the safety of children with allergies and the cleanliness of our exhibit spaces.

4. Shoes must be worn at ALL times.

5. All of the exhibits have smaller components, which if left in the wrong space don't make any sense, so we ask that when you have finished playing with them, please try to return them to their creative environment. This is to ensure that all visitors have equal access and as wonderful an experience as your child.

6. We encourage helpfulness and co-operation and offer an Imaginosity sticker to the children who participate. Don't forget to let us know that you helped!

By entering Imaginosity you agree to abide by the RULES OF PLAY.


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